Returns - Style Alum

RETURN POLICY

We are so sorry that your purchase did not work for you! Luckily, we have made returns easy and hassle free!! When returning your item(s), please include your invoice or invoice number, return form, and make sure that your return is in compliance with the policy below. Please ship your returns to the address listed below.

All return items must be received by the StyleAlum Returns Department within 30 days from the date purchased in order to be eligible for a refund.
Return items must be in their unworn, unaltered, unwashed, and smoke-free condition with tags attached (if applicable).
The StyleAlum staff will determine if the item is eligible for a return and/or refund. Clothing returned that is not in compliance with our return policy will be refused.
Customers are responsible for return postage.
StyleAlum reserves the right to determine eligibility for returns and to update this policy and any time.
Refunds will be credited back to your original method of payment and will post approximately 3-10 days after the date of processing.
If you have any questions regarding our return policy, feel free to email us at Cortney@StyleAlum.com
Send any returns to 6432 Brynwyck Lane, North Richland Hills, TX 76182

EXCHANGES

Due to large volume of orders we do not perform direct exchanges at this time. We recommend returning the unwanted item within the 30 day return period and repurchasing the new item. If you have any questions regarding our policy, feel free to email us at Cortney@StyleAlum.com

DAMAGES

StyleAlum stands behind our products and wants you to be satisfied with your purchase! We always do our best to take care of our customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, please email us within 5 days of receiving the order and includes pictures if possible at Cortney@StyleAlum.com and we will correct this right away!

RETURN INSTRUCTIONS

Please send your items you wish to return to the address below. Please include your invoice number and return card in your package. Customers are responsible for return postage.

PLEASE SEND RETURNS TO:

StyleAlum RETURNS DEPARTMENT
6432 Brynwyck Lane

North Richland Hills, Texas 76182

EXCHANGES: Due to our quickly changing inventory, we do not offer exchanges.

MISSING/INCORRECT ORDERS:

We double check every order before it goes out the door, but we are humans and mistakes happen! If you happen to receive the wrong item, or are missing an item, this is for you! Let us know by emailing Cortney@StyleAlum.com with your invoice number and the name of the item that is wrong. All reports must be made within 7 days of receiving your order or it will not be accepted. We'll send you a prepaid return label to ship back the incorrect item. Once you've received the label, please send back the incorrect item as soon as possible so that we can ship you the correct item.

PRICE ADJUSTMENTS:

Should an item on the site be marked down after you have purchased, please contact us at Cortney@StyleAlum.com within 14 days from the order date for a one-time price adjustment. Credit will be issued in the form of store credit. We’re sorry but we are unable to offer price adjustments for temporary promotions/discounts. Adjustments cannot be applied retroactively to orders placed before the promotion discount was activated. During promotions, please make sure your discount is applied to the order total prior to completing order.

SHOPPING CART

title